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Aroura Business Guide
Bookings Overview Dashboard
The Bookings Overview gives you a snapshot of your restaurant's booking activity and revenue at a glance.
Time Range
Use the time range selector to view data for Today, This Week, or This Month. Each view automatically compares against the previous period (e.g. this week vs last week) so you can spot trends.
Booking Pipeline
Shows how many bookings you have in each stage:
- PendingNew booking requests waiting for your review.
- ConfirmedBookings you've accepted. The customer is expected to arrive.
- CompletedBookings where the customer showed up and the visit is done.
- CancelledBookings that were cancelled (by you or the customer).
- No-showCustomers who didn't show up. If they had a card on file, a no-show fee was charged automatically.
Revenue Stream
Your revenue is broken down into two sources:
- Earnings — Revenue from pre-orders and food on confirmed and completed bookings. Shows gross amount, any discounts applied, and the net total.
- No-show fees — Fees collected from customers who didn't show up, charged per person according to your channel payment policy. This money goes directly to your bank account — Aroura does not take a commission on no-show fees.
- Total — Your combined revenue from earnings and no-show fees.
Each line shows a growth percentage comparing to the previous period (e.g. +12% vs last week).
Conversion Rate
The percentage of bookings that were confirmed or completed out of all bookings received. A higher conversion rate means fewer cancellations and no-shows. Growth percentage shows whether your conversion is improving.
Revenue by Status
A detailed breakdown of net revenue by each booking status. Useful for understanding where your revenue comes from:
- Confirmed/Completed — Revenue generated from successfully delivered services.
- No-show — Fees collected from no-shows.
- Pending/Cancelled — Typically £0 (no payment collected).
Tips
- •Check the overview daily to catch trends early.
- •A rising no-show count may mean you should consider increasing your no-show fee in your payment policy settings.
- •Revenue from completed bookings represents your most reliable income — these are visits that actually happened.